Contact support
Email RepDesk
When you contact us, please include:
- whether you are a trainer or an invited client;
- your iPhone model and iOS version;
- what you were trying to do;
- what you expected and what happened instead; and
- any error message, with personal or secret information removed.
Keep your information secure: never email your password, one-time code, Apple authentication code, private key, full session token, injury details, or other health information.
Help topics
- Signing in
Tell us which sign-in method you used and whether the app identified you as a trainer or client. - Invitations
Include whether the invitation was sent by email, SMS, WhatsApp, or as a shared link, without sending the private invite token. - Workout assignment
Include the session name, intended client, scheduled date, and whether the trainer could see it on Today. - Workout logging and sync
Describe the last action completed, the connection state, and whether the app showed queued or syncing status. - Account deletion
Open Profile → Danger Zone → Delete Account. If you used Sign in with Apple and the app says manual revocation is needed, open iPhone Settings → your name → Sign in with Apple → RepDesk → Delete. Contact support if the account-deletion flow fails or you have questions about deletion and separately held recovery copies. - Privacy questions
Ask about account information, workout data, correction, deletion, service providers, or the Privacy Policy.
Policies
Read how RepDesk handles information in the Privacy Policy and the conditions that apply to use in the Terms of Service.