1. Acceptance
These terms describe the conditions for using RepDesk. The Privacy Policy explains how information is handled. The 18+ confirmation and optional health-information consent are separate choices; neither is represented as recorded acceptance of these Terms.
2. Service description
RepDesk is a coaching application for independent personal trainers and their invited clients. It supports client-specific workout planning, assignment, training logs, progress history, and trainer review. Clients join through a trainer invitation; RepDesk does not offer open client registration.
RepDesk currently does not include subscription billing, payment processing, a public social network, or medical advice, diagnosis, or treatment. Version 1 is free, for adults aged 18 or over in Australia, with a maximum of two occupied client spots per trainer. Active relationships and pending invitations reserve spots. Archived relationships do not, unless a pending reactivation reserves a spot.
3. Accounts and security
- Provide accurate account and profile information.
- Keep passwords, authentication codes, and account access confidential.
- Do not share an account in a way that defeats role or workspace protections.
- Notify RepDesk promptly if you suspect unauthorised account access.
- Use Sign in with Apple or email/password authentication only for an account you are authorised to use.
4. Trainer and client responsibilities
Trainers
- Use RepDesk for legitimate personal-training and coaching activities.
- Create and manage client relationships responsibly.
- Protect client confidentiality and respect limitations, consent, and coaching boundaries.
- Provide appropriate instructions and review information entered on a client’s behalf.
Clients
- Use RepDesk only through an authorised trainer relationship.
- Provide information that is accurate and appropriate for the coaching relationship.
- Tell the trainer about relevant changes to contact details or training limitations.
- Follow appropriate safety guidance and stop training if concerned about health or injury.
5. Acceptable use
You may use RepDesk to manage personal-training services, create and assign workouts, log performance, follow progress, review completed work, and communicate coaching information within the app’s scope.
You must not:
- use RepDesk unlawfully, fraudulently, or to harm another person;
- harass users or violate their privacy;
- attempt to access another trainer’s workspace or another client’s information;
- interfere with the service, introduce malicious code, or bypass security controls;
- reverse-engineer the app except where applicable law expressly permits it; or
- use information from RepDesk for unauthorised commercial or advertising purposes.
6. Fitness and non-medical disclaimer
RepDesk supports personal-training and coaching workflows. It does not provide medical advice, diagnosis, treatment, emergency services, or a substitute for care from a qualified healthcare professional.
Exercise involves risk. Trainers remain responsible for working within their qualifications and professional obligations. Users should consider their circumstances, use appropriate judgement, and seek professional medical advice for health concerns before or during exercise.
7. Intellectual property
RepDesk’s original software, design, branding, and site content are protected by applicable intellectual-property laws. These Terms give users permission to use the service as intended; they do not transfer ownership of RepDesk.
Users retain any rights they have in the coaching information and original text they enter. Users grant the permissions reasonably necessary for RepDesk and its service providers to host, process, display, synchronise, and protect that information to operate the service.
8. Availability and service changes
RepDesk is provided on an “as is” and “as available” basis. The service may be interrupted by maintenance, connectivity problems, updates, or issues affecting a service provider. RepDesk does not guarantee uninterrupted or error-free access.
Features may be added, changed, suspended, or removed as the product develops. Where appropriate, reasonable notice of a material change will be provided.
Offline workout logging and local drafts may be available, but queued information may not reach the hosted service until a connection is restored. Users should confirm important work has synchronised.
9. Account termination and deletion
Users may initiate deletion from Profile → Danger Zone → Delete Account. The trainer deletion flow deletes the workspace and related data before removing authentication access. In the client deletion flow, authentication access, the client profile and linked workout and coaching history are permanently removed. Archived relationships cannot be recovered after account deletion. Details are in the Privacy Policy.
Access may be suspended or terminated for a material breach of these Terms, unlawful conduct, security risk, or misuse of the service. Notice will be provided where required or reasonably practicable. Data is handled as described in the Privacy Policy; deleting an account is separate from archiving a coaching relationship.
10. Liability boundaries
To the maximum extent permitted by applicable law, RepDesk is not liable for indirect, incidental, special, or consequential loss arising from use of, or inability to use, the service.
Nothing in these Terms excludes, restricts, or modifies any right, guarantee, remedy, or liability that cannot lawfully be excluded, restricted, or modified. Users remain responsible for decisions made from coaching information and for maintaining appropriate copies or records where needed.
11. Applicable law
These Terms operate subject to the laws that apply to RepDesk and each user. No governing-law or exclusive-jurisdiction clause is stated in this version.
12. Changes to these Terms
Updated terms will identify their effective date. Material changes will be brought to users’ attention through an appropriate app or account channel. Publishing this page does not retrospectively record an existing user’s acceptance.
13. Contact
Responsible contacts: Prakhar Srivastava and Nejdet Sonmez
Questions about these Terms can be sent to repdesk.demo@gmail.com.
For practical help, visit RepDesk Support.